You will find in the present directory links to a variety of documents created by different levels of government, economic development organizations and certain private sector actors to help you get through the pandemic, manage your staff, communicate with your customers and plan a safe resumption of your activities.

1. Crisis management
2. Human resources
3. Telework
4. Health
5. Management advice
6. Legal advice
7. Communications and marketing
8. Sectoral information
9. Technology
10. Relaunch of activities

1. CRISIS MANAGEMENT

• Glossary on the COVID-19 pandemic


• Le catalogue des solutions immédiates proposées par les startups du MT Lab et l’écosystème d’innovation québécois pour répondre à la crise du COVID-19 (in French only)


• COVID-19 : Trois mantras positifs pour entrepreneurs (in French only)


• Guide pour gérer la crise du COVID-19 | Meilleures pratiques pour les chefs d’entreprises du Québec (in French only)


• COVID-19: Managing supply chain risk and disruption


• Aon – COVID-19 Response Site


• Gestionnaires, comment agir en temps de crise – COVID-19? (in French only)


• CFIB – COVID-19 Small Business Help Centre


• Portail Entraide du RFAQ (in French only)


• Commerces de détail : Rebondir en temps de crise (in French only)


• COVID-19: 7 steps to sustain your business through the disruption


• How to Negotiate Temporary Agreements or Contracts in Times of Crisis?


• First steps in crisis management


• COVID-19: Business planning tools for entrepreneurs


• Managing the crisis and prepare for your return to business


• COVID-19: Business status and risk assessment


• COVID-19: 6 steps to manage supply chain risks


• COVID-19: Finding cost certainty amid economic uncertainty


• How to thrive in tough times


• How to prepare employees for a workplace return after COVID-19


• Comité sectoriel de main-d’œuvre du commerce de l’alimentation (CSMOCA) – The Soyez prêts platform offers a toolkit to help you manage crises successfully (in French only)


• COVID-19 : optimiser ses liquidités d’entreprise (in French only)


• Omicron: How to handle employee absences and supply chain disruptions


• Customizable templates offered for free by the CFIB to easily put policies in place that keep your employees, clients and business safe

2. HUMAN RESOURCES

• Recommandations à l'intention des employeurs et des travailleurs (in French only) [PDF]


• COVID-19: Practical workforce strategies that put your people first


• Employeurs : 16 bonnes pratiques pour survivre à la crise actuelle (in French only)


• Covid-19 and Your Group Insurance Coverage


• The Coronavirus Guide for Employers: Everyday Measures for the Workplace


• Ce que les travailleurs doivent savoir (in French only)


• COVID-19 : Employeurs, employés, le point sur vos droits et devoirs


• Employés : comment s'en sortir à court terme? (in French only)


• Infographie des mesures gouvernementales actuellement en place pour les travailleurs autonomes et les employés (in French only)


• Ce que les patrons doivent savoir (in French only)


• COVID-19 : 10 choses à savoir pour les travailleurs (in French only)


• Voici comment bien connecter avec les autres à distance (in Frnch only)


• COVID-19 : comment jongler avec ses finances après une mise à pied (in French only)


• COVID-19 In 12 Questions: Update And Status Report For Quebec Employers


• How to Reassure Your Team When the News Is Scary


• « Soyez prêts à réembaucher des gens » (in French only)


• The Help List: recruitment platform for the Canadian technology sector


• Covid-19 - Temporary layoff do's and don'ts


• Mises à pied et licenciements : faire face à la situation avec humanité et empathie (in French only) [PDF]


• 5 trucs pour rendre les brainstorms créatifs efficaces en mode télétravail (in French only)


• Layoffs and alternatives - Curtailing operations in response to Covid-19


• The etiquette of chat in these times of telecommuting


• Post-Crisis Recovery Planning – Make Talent Development a Top Priority


• Gérer le retour au travail – Informations et recommandations à l'intention des employeurs (in French only) [PDF]


• Lifting the lockdown: Employers, are you ready for the gradual resumption of activities in Québec?


• Mis à pied? Licenciés? Le statut de l’employé post COVID-19 (in French only)


• How to manage your team remotely during a crisis


• Workforce strategies for a post-COVID-19 recovery Workbook [PDF]


• Return to Work After COVID-19: What Plans Should You Make?


• After COVID-19: What will tomorrow's offices look like?


• Pratiques de rémunération en temps de crise : augmentations salariales, mesures d’urgence, retour au travail et regard vers l’avenir (in French only)


• How to Boost Morale in Times of Uncertainty


• Returning to work in the future of work


• Getting companies committed to improving the fluidity of travel in the city (Montréal)


• To build back better, we need foresight and a focus on future skills


• Human Resources: Health and Employment Management in a Time of Crisis


• How to Adapt to the Labour Shortage Situation


• Prévention et amélioration des relations du travail (in French only)


• Rareté de main-d’œuvre au Québec : Plan d’action pour transformer les déséquilibres en opportunité (in French only)


• Reference Guide – A successful return to the office for employees (in French only) [PDF]

3. TELEWORK

• Managers, voici 3 trucs de « pros » pour bien télétravailler (in French only)


• Maison Notman : Guide des bonnes pratiques de télétravail (in French only)


• COVID-19 and Teleworking: Adapting Your Business Practices


• Télétravailleurs, voici comment bosser en dépit des enfants! (in French only)


• Telework security issues and how to deal with them


• tele-travail.ca : travailler dans de bonnes conditions (capsules vidéos) (in French only)


• Télétravailleurs, n'oubliez pas de souffler un peu! (in French only)


• 7 trucs pour optimiser vos réunions en mode virtuel (in French only)


• Comment s’adapter au télétravail sous la Covid-19? 1^re partie – S’organiser (in French only)


• Comment s’adapter au télétravail sous la Covid-19? 2^e partie – Le facteur humain (in French only)


• Confinés, voici comment trouver un sain équilibre de vie! (in French only)


• COVID-19 and Telework: A Common HR Solution but not Without Risk!


• Travailler en collaboration, performer et être créatif à distance, c’est possible! (in French only)


• Working from home: A practice that’s here to stay


• 5 approches pour dynamiser vos rencontres à distance (in French only)


• Guide pratique pour l’implantation du télétravail en entreprise [PDF] (in French only)


• Aide à la rédaction d’une politique sur le télétravail (in French only)


• Aide à la rédaction d’une entente individuelle de télétravail (in French only)


• Modèle intersyndical de politique de télétravail (in French only) [PDF], prepared by FTQ, CSN and CSD.

4. HEALTH

• CNESST – Trousse d’outils rassemblant les principales normes sanitaires à mettre en place pour réduire le risque lié à la COVID-19 au travail (in French only)


• Best practices for the prevention of COVID-19 in the workplace


• Best practices to ensure the health and safety of your employees during the COVID-19 pandemic


• Tip sheets from the Canadian Centre for Occupational Health and Safety setting out guidelines for essential and high-risk jobs and sectors during a pandemic


• How to protect your mental health in a crisis


• COVID-19 : Mesures concernant la manipulation d'argent dans les magasins et les milieux de travail (in French only)


• After COVID-19: What will tomorrow's offices look like?


• Top 10 stress management tips for leaders


• Deconfinement planning subject to changes in the pandemic


• Stress, anxiété et déprime associés à la maladie à coronavirus COVID-19 (in French only)


• Coronavirus: The ABCs of Sound Health Practices for Your Workers


• Reducing Transmission of COVID-19 Among Employees: How Temperature Screening can Help


• 6 tips to respond to employee anxiety about COVID-19


• Retour au travail : faire de la santé mentale une priorité (in French only)


• Commerces de prêt-à-porter : Manuel des procédures sanitaires pour les employés (in French only) [PDF]


• Making a quarantine plan for temporary foreign workers


• Top 10 stress management tips for leaders


• Best practices to safely return to work


• Guide d’adaptation anti-COVID pour les petits commerces (in French only)


• Maintaining work-life balance in a crisis


• Manage your overall energy instead of just time and tasks


• Taking care of your mental and physical health during the COVID-19 pandemic


• Pandémie de la COVID-19 : conseils psychologiques et informations au grand public (in French only)


• La santé psychologique en contexte de Covid-19 (in French only)


• Détresse en période de COVID-19 (in French only)


• Making entrepreneurs’ well-being a priority


• Santé et bien-être des entrepreneur.e.s : 10 points de vigilance (in French only)

5. MANAGEMENT ADVICE

• COVID-19: Managing cash flow during a period of crisis


• Sept astuces pour réussir le mentorat pendant la crise du Covid-19 (in French only)


• COVID-19 : 7 stratégies pour aider les concessionnaires à gérer le manque de liquidité dû à la crise (in French only)


• Tax resilience amid global disruption


• COVID-19 : Que doivent faire les entreprises en manque de liquidités? (in French only)


• The borrower-lender relationship: Why and how to nurture it during the crisis?


• Procurement and supply chain strategies during COVID-19


• Cash budget during a crisis, a guide in the storm


• Les relations gouvernementales au Québec en temps de crise (in French only)


• What solutions for Startups Affected by COVID‑19 in Their Search for Financing?


• 6 things you should do right now to optimize your e-commerce site


• Équipe de repreneurs : dompter le vent du changement (in French only)


• Diversify, diversify, diversify... A Key Growth Stratgy for Small and Mid-Sized Firms


• E-Mentoring Key Topic Overview


• Consumers won’t give up the convenience of e-commerce after the pandemic is over


• Covid-19: Avoid wasting time and money by taking control of your operations


• Autorité des marchés financiers – COVID-19: information you need to know about travel insurance and investments


• COVID-19: Making your business resilient for the pandemic and beyond


• COVID-19: Cash flow assessment


• What solutions for Startups Affected by COVID-19 in Their Search for Financing?


• Free digital version of HEC Montréal's Gestion summer 2020 magazine (in Frenchj only)


• Effectuer un pivot en 5 étapes (in French only)


• Checklist to create a business continuity plan


• 3 key practices for operational efficiency during COVID


• COVID-19: How to revise your strategic plan


• COVID-19: How to revise your strategic plan


• L’application harmonieuse du passeport vaccinal grâce à l’expérience client (in French only)

6. LEGAL ADVICE

• Pandemic: Superior force (“force majeure”) and its impact on business obligations in Quebec


• Coronavirus: Navigating legal implications and business impacts


• The Duty of Good Faith and the Doctrine of Unforeseeability in Quebec Civil Law in the Era of COVID-19


• Bill 61: Preparing for Quebec’s Post-Pandemic Economy


• E-commerce: Protecting Your Work


• How to deal with the mask requirement and the medical conditions exemption? A merchant’s perspective.

7. COMMUNICATIONS AND MARKETING

• COVID-19 : trucs pour vous adresser à une population confinée (in French only)


• Adviso – COVID-19: impacts actuels et prévisions [Table ronde] (in French only)


• COVID-19: What to do in a manufacturing environment


• COVID-19 : 5 tactiques marketing pour les PME (in French only)


• COVID-19 : journal du marketeur (in French only)


• Guide de l’analyse de données en temps de crise (in French only)


• Crisis communications: What to anticipate in the next 4 to 6 weeks


• After the storm: Getting back on your feet after a crisis


• How to make dynamic digital events in our “new normal”


• Maintaining customer loyalty and trust during times of uncertainty [PDF]


• Gestion de crise : 10 erreurs RP à éviter (in French only)


• Adapting your sales and marketing plan in the wake of COVID-19


• Coronavirus : conseils de communication aux OBNL et aux PME (in French only)


• Les quatre nouvelles vérités en marketing et expérience client après la crise de la COVID-19 (in French only)


• Need an e-commerce strategy for your business? Here’s how to do it


• Forever changed – A next step guide for brands ready to build a better normal


• Need an e-commerce strategy for your business? Here’s how to do it


• COVID-19 and marketing: How to review the marketing four Ps


• Consumers won’t give up the convenience of e-commerce after the pandemic is over

8. SECTORAL INFORMATION

• L’effet COVID-19 sur les relations entre le Canada, le Québec et les États-Unis (in French only) [PDF]


• Sources d'information essentielles : l'hôtellerie à l'ère de la COVID-19 (in French only)


• Quels leviers pour une relance du secteur de l’hôtellerie? (in French only) [PDF]


• Beyond COVID-19: From Resistance to Change to a Culture of Proactively Seeking Change within Franchise Networks


• Recueil de synergies featuring 11 concrete and inspiring cases of achievements in Québec's circular economy (in French only) [PDF]


• Pandemics – chaos – transformation: an opportunity for construction


• Beyond COVID-19: Five Keys to Better Manage Financial Difficulties within a Franchise Network


• Manufacturing sector: Managing the post-traumatic shock of COVID-19 and bouncing back


• New realities. How can pharma adapt to COVID-19 needs?


• Beyond COVID-19: Treating a Franchisor-Franchisee Dispute as a Divergence to be Reconciled rather than a Battle to be Won


• How to be a Good Franchisor in the COVID-19 Era?


• How will the real estate industry adapt to post-pandemic changes?


• Ressources à l’intention des travailleurs, entrepreneurs et gestionnaires de l'industrie touristique québécoise (in French only)


• Restaurants Canada COVID-19 Reopening Best Practices [PDF]


• Le déconfinement de la culture aux quatre coins de la planète (in French only)


• COVID-19: Six actions for mortgage lenders in Canada


• Global tourism sector should continue fight against plastic pollution during and after COVID-19 – new UN recommendations


• Guide d’adaptation anti-COVID pour les petits commerces (in French only) [PDF]


• The future of the mall – Building a new kind of destination for the post-pandemic world


• The Hospitality Innovation Challenge [PDF]


• Le manufacturier et la relance économique  Tournée des régions 2020 (in French only) [PDF]


• Chefs and independent restaurateurs in Quebec gastronomy: a lever for the economic relaunch of Montréal and Quebec (in French only)

9. TECHNOLOGY

• COVID-19: People, technology, and the path to organizational resilience


• Comparatif : quelles plateformes e-commerce utiliser pour un virage numérique express? (in French only)


• Six tips to accomplishing your enterprise digital transformation in the context of Covid-19


• The COVID-19 recovery will be digital: A plan for the first 90 days


• Improving Cybersecurity with Machine Learning and Artificial Intelligence


• Digital transformation: A key driver for business recovery


• Navigating the Tech-clash and COVID-19


• NETendances 2020 – Portrait numérique des foyers québécois durant la pandémie (in French only)


• Étude sur la cybersécurité et les opportunités offertes par l’accès aux données au Québec (in French only) [PDF]

10. RELAUNCH OF ACTIVITIES

• Un prémortem pour se réinventer en temps de crise (in French only)


• COVID-19 : oubliez le business as usual une fois la crise terminée (in French only)


• Medium-to-long term actions – Looking ahead to become more resilient in the future


• COVID-19: Orchestrating the recovery of organizations and supply chains


• L'après COVID-19 par la technique des scénarios (in French only)


• Les défis de l'après-crise COVID-19 (in French only)


• COVID-19  préparer le rebond (in French only)


• Feuille de route pour une relance économique sécuritaire et durable (in French only) [PDF]


• Six Tips to Moving Your Strategy Beyond COVID-19


• Beyond COVID-19: A Different World and Improved Collaboration Between Businesses and Within Networks


• Comment se préparer aux défis de l’après crise? (in French only)


• Why and How Should Companies Manage their Post‑Crisis Recovery?


• Remettre son entreprise en marche en quatre temps (in French only)


• L'après COVID-19 : Préparer la sortie de crise et anticiper les nouveaux paradigmes (in French only) [PDF]


• Crisis as a Driving Force of Cultural Transformation


• COVID-19 Global Supply Chain Disruptions - A Catalyst for Long-Term Changes?


• Pivot-19 – Créer un modèle d’affaires alternatif pendant la pandémie (in French only)


• Les comportements citoyens dans l’ère après-confinement (in French only)


• Repenser l’entreprise de l’après-COVID-19 (in French only)


• COVID-19: 5 priorities to help reopen and reinvent your business


• The Finance Department at the Heart of the Recovery


• Action Plan to Maintain the Vitality of Downtown Montréal in the Coming Months


• From surviving to thriving: Reimagining the post-COVID-19 return


• Covid-19, what happens next? How to prepare your business in 7 steps


• Is it Time for a Preliminary Assessment?


• 5 steps to manage your operations for the COVID-19 recovery


• Small and medium business roadmap for recovery & beyond: Workbook


• Competing in the Post-COVID Era – The Case for Place and the Need to Get It Right


• Preparing for the reopening of Canada's economy: Best practices for resuming operations and managing risk


• What business agility means for the long-term, post COVID-19


• After COVID-19: Challenges and opportunities for Canadian businesses


• Guide de relance solidaire pour l’économie sociale et l’action communautaire (in French only)


• Agility will be even more important in the new economic landscape


• The essence of resilient leadership: Business recovery from COVID-19


• The future of the mall – Building a new kind of destination for the post-pandemic world


• Conditions vertes : Principes et conditions pour une relance économique verte au Canada après la pandémie de la COVID-19 (in French only)


• Internationalisation et nouveau contexte pandémique : des pratiques à revoir (in French only)


• Reimagining Québec beyond the pandemic


• Beyond COVID-19: Will you define the new normal or watch it unfold?


• 5 steps to manage your operations for the COVID-19 recovery


• How to weather the second wave


• The Response: How Entrepreneurs Are Adapting to the Pandemic


• The Response: How Entrepreneurs Are Adapting to the Pandemic


• Feuille de route pour une relance économique résiliente et durable 2021-2022 (in French only) [PDF]


• Why leaders need a long-term view


• Comment optimiser vos finances pour relancer vos activités (in French only)


• Design Guide for Resilient Businesses


• Approvisionnement et développement de produits (in French only)


• Feuille de route des PME pour la relance (in French only) [PDF]


• Ensemble on refait le monde (in French only)