Operations management

• Finance the implementation of safety or quality control standards 

  You could receive financing for the implementation of safety or quality control standards.

• Finance your productivity 

  Increasing the productivity of your business could be made possible through these financing programs.

• Finance pollution reduction or increased energy efficiency 

  You could get financial support to reduce pollution or increase your energy efficiency.

• Finance your sustainable development projects 

  You could receive financial assistance to carry out a sustainable development project within your company.

• Managing my business 

  ​Entrepreneuriat Québec
  ​Leverage this training and develop your skills in finance, marketing, sales, time management and human resources.

• Price Pooling Program 

  Agriculture and Agri-Food Canada
  Protection against declines in market prices for agricultural goods.

• Make your business a model of sustainable mobility 

  Chamber of Commerce of Metropolitan Montreal
  Get mentoring to help develop sustainable mobility measures and benefit from positive exposure for your business and increased employee productivity.

• AgPal 

  Agriculture and Agri-Food Canada​
  Find information on programs and services available to you in the agriculture or agri-business sector.

• Farm Debt Mediation Service 

  Agriculture and Agri-Food Canada
  Are you a farmer having trouble meeting financial obligations? Access free and confidential mediation services where you and your creditor(s) meet together with a neutral third party who can help you reach a mutually acceptable solution.

See more documents

Access more resources in the electronic version of this document

• YES Montreal  514 878-9788

  Services offered:  Coaching - Mentoring - Consulting services - Training - Accounting support

• Comptables professionnels agréés Canada (CPA)  1 800 268-3793

  Services offered:  Financial sessions for SME and entrepreneurs

• Operating Expenses 

  Learn what expenses you can deduct from your taxes and what benefits are taxable.

• Budgeting and business planning 

  Learn how establishing a budget can help you manage your financial position more efficiently and ensure the feasibility of your projects.

• Measure performance and set targets 

  Learn about the benefits of performance measurement and setting targets for your business, and how to choose key performance indicators to measure.

• Financial Performance Data 

  Find out how your business measures up to others in your industry with this benchmarking tool.

• Determining your profit 

  Learn how to determine your income and expenses and calculate your profit.

• Negotiations 

  Learn how to negotiate with suppliers, distributors and customers.

• Checklist for profit watching 

  Use these questions and comments to analyze your profits, their sufficiency and trend, and determine how each product or service is profitable.

• Legalhood.com – Legal Information 

  On this site, you will find information on a variety of topics including collection of unpaid bills, small claims, demand letters, out-of-court settlements and mediation.

• Your guide to business planning — CIBC 

  Start planning with the help of this line-by-line approach to business plan writing that takes you through the process one step at a time.

• Starting a Business — RBC Royal Bank 

  Take advantage of the guides, tools, templates and resources offered by Royal Bank to make your business project a reality in 5 steps.

• Understanding your business lease 

  Learn about the different types of commercial leases, and your rights and obligations as a tenant.

• Develop your management team 

  Find out the processes and methods you will need to set up your management team.

• Manage your customer care 

  Find out how to use feedback and loyalty plans to retain existing customers, get new ones and increase your sales.

• Best practice 

  Learn how best practice techniques can be introduced into your business to give you a competitive advantage in the marketplace.

• Strategic planning 

  Learn how to write a strategic plan and how to make the transition from the initial planning stage to implementation.

• Review your business performance 

  Identify the steps in assessing your business's performance and what you can do to make some desired improvements.

• Technological and strategic intelligence 

  Learn what intelligence is, how to implement it in your business and what resources are available to help you.

• Product licensing 

  Discover the advantages and disadvantages of obtaining a license from a company to manufacture and sell one or more of its products.

• Localisation écoresponsable des bureaux (in French only)

  Evaluate online for free the eco-responsibility index for the location of existing premises or building sites in order to select the best location for your company.

• Business continuity plan and templates for entrepreneurs 

  Is your business prepared to handle any situation? Find out how to create and implement your emergency preparedness plan.

• Know your strategic alliance options 

  Alliances can help you expand your market. Learn about the different alliance strategies, and how to avoid risks and choose the right partners.

• Commercial leases (in French only)

  Find out about the legal requirements governing the signature of commercial leases in Quebec.

• La Zone entreprise (in French only)

  Take advantage of this secure space to access Government of Québec services online, to change your address and to meet your obligations.

• Guide Localisation écoresponsable des bureaux [PDF](in French only)

  Use these practical sheets to choose a location with high added value in an environmentally responsible way.

• How to write an environmental policy 

  Discover the benefits of having an environmental policy. Find out how to select the right format and content.

• Crisis management and business continuity planning 

  Identify potential risks, prepare for emergencies and test your business' disaster readiness.

• Manage risk 

  Identify the risks your business may face and learn to set up an effective risk management program to maximize your chances of success.

• Protect your business from theft 

  Learn about the steps you can take to protect your assets and minimize opportunities for both internal and external theft.

• ICRIQ.com directory of Quebec businesses 

  This free business directory lists Quebec suppliers of products and services.

• ThomasNet 

  Find American manufacturers. Always research the business before placing an order.

• Exemple d'entente avec un agent manufacturier (in French only)

  Use this model to prepare an agreement with a manufacturer's representative.

• Manage your suppliers 

  Learn how to establish a solid relationship with your suppliers through good negotiation, collaboration and management.

• Manage foreign suppliers 

  Learn about the key steps you may need to take to find and pick a foreign supplier, including the methods of payment to consider and drawing up a contract.

• Stock control and inventory 

  Explore various stock control techniques and learn how to develop a suitable inventory system for your business.

• Skills and training for directors and owners 

  Identify the necessary skills you require for the smooth functioning of your business.